Lloyd has been taking care of our computer network for over 5 years with excellent results.
An added benefit is that he also looks after our telephone network, so we do not have to deal with another source.
Three years ago we moved and downsized, a hair raising experience! Lloyd convinced us to switch to a VOIP telephone system.
This we did with some trepidation seeing that we are not "high tech'" people. We found that it was virtually trouble free and our telephone costs dropped by more than 80%. How could we not be pleased with that?
We also found that staff who live some distance from the office, i.e. Kitchener, Bradford could utilize the VoIP phone system with a handset at their homes which were connected directly to our network, so that they could contact support people with simply an extension number. Wonderful!
We have no hesitation whatsoever in recommending Lloyd.Richard Waite
President,Salix Systems Limited
You always believe that a server and/or network crash only happens to other people and other companies. Well two years, our firm became another casualty to a server crash, causing enormous inconvenience and incredible stress. Although Lloyd knew our firm and had assisted us in setting up and personalizing some fairly complicated accounting programs in the past, things shifted into high gear once our server crash occurred. Never had we encountered the diligence displayed by Lloyd, who responded to our emergency telephone call immediately and proceeded in a fashion commensurate with his own business server failing. Within days new hardware was delivered to our office awaiting installation and Lloyd had managed to have apparently irretrievable accounting information and years’ worth of financial statements recovered from our old, failed hard drive. Lloyd worked through double and triple shifts and thought nothing of using his weekend to fashion the finishing touches of his craft. He is a true asset and our firm is very appreciative and grateful that he manages all of our IT concerns. Today our new server works like a charm and backs up automatically on a daily basis.
Having accomplished the near impossible, we are also pleased to confirm that no task is too small or trivial to merit his complete, uninterrupted and immediate attention – from suggesting appropriate software for our office requirements, to installing and programming new peripherals on existing stand-alones.
We are very lucky indeed, and proud to confirm, that Lloyd is an indispensable member of our team!Tino Zentil
D.Zentil Mechanical Inc.
I cannot say enough about the staff at SunTel Technologies. Following our serious server crash the service they provided our business was the absolute best. A technician from SunTel was onsite almost immediately and worked non-stop to get us back up and running with the result that we had almost no downtime. SunTel is always prompt, always professional and always proactive. If you want an IT provider that is always there for you, we highly recommend the experts at SunTel Technologies.
Amelia Folco
COO,Jupiter Industries Inc.
Just wanted to let you know that the phones are working out great and to thank you for your prompt service. I would be happy to recommend SunTel onto anyone looking to change their phone system.
Our company turned over our IT services to SunTel a year ago.
SunTel cleaned up our aging infrastructure, and got our network back to peak performance. A major concern for us was the finicky backup system that was put in place years ago. We now have a rock-solid backup system to protect us from data crashes.
Perhaps the best thing that SunTel has done for us is to introduce us to the world of IP telephony. Not only did we gain access to state-of-the art new features such as integrated e-mail / voice mail / faxing, we now enjoy “follow-me” voice calls to allow clients to contact us no matter where we are physically. Our off-site employees have local extensions so that they not only enjoy all the same features as they would at head office, but all conversations with them are also free!
Our company benefitted financially as well. Our land line and long-distance costs are now a fraction of our previous phone company charges. We were able to pay for the system in only six months with the savings we realized.
We highly recommend SunTel to any business that would like first rate IT service or an upgrade to their existing telephone systems.
Richard Tso
President, Racing Forensics Inc.