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IT News & Technology Advice For Businesses In Toronto

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How softphones improve business performance

When working remotely, there are many tools you can use to communicate with your colleagues and clients. You have email, analog phone calls, internal discussion forums, and issue tracking software. However, if you want to dramatically improve business performance, softphones are the way to go. Here’s just a few of their benefits for your business. […]

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Microsoft rolls out new Microsoft 365 Apps admin center capabilities

The pandemic has expedited cloud migration timelines, and IT administrators have had to accomplish gargantuan tasks in record time, such as moving workflows to the cloud, securing company devices, and ensuring 24/7 data access. As the cloud becomes an increasingly pivotal part of business operations, Microsoft continues to improve the Microsoft 365 Apps admin center […]

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WordPress website maintenance: 6 Most essential tasks

Maintaining your WordPress website is not as hard as it seems — just follow this simple maintenance checklist we’ve prepared for you. We’ve outlined six essential tasks that you should perform regularly to keep your WordPress site running smoothly. Create complete backups of your website One of the most important things you can do to […]

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5 Ways your business can benefit from dashboards

Data dashboards have become increasingly popular for businesses. These data visualization tools give you an overview of how your business is performing, and they cater to a wide variety of users, from marketing staff to project managers. Let’s take a look at how dashboards can support your business activities. Marketing insights Your organization’s marketing department […]

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Windows 11 settings you should turn off

Do you feel like your online activity is being spied on? That’s because it probably is — but not by cybercriminals as you might think. It’s more likely that it’s your operating system that’s tracking your information. Learn more about Windows 11’s not-so-private settings and how to fix them to ensure your privacy. Turn off […]

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Understanding fileless malware

Though fileless malware has been around much longer, it only became a mainstream method of cyberattack in 2017. With fileless malware, cybercriminals are able to use legitimate tools and services, such as existing software, applications, and authorized protocols, to carry out malicious activities like unauthorized data retrieval or data damage. Left unchecked, these types of […]

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Laptops vs. desktops: Which should your small business use?

When purchasing computers for your small business, one of the biggest decisions you’ll have to make is whether to get desktops or laptops. The choice ultimately depends on five factors, which we’ve outlined for you below. Portability The COVID-19 pandemic has driven most businesses to adopt remote work and hybrid work setups. If you’re thinking […]

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Keep callers on the line by using these VoIP features

Callers generally don’t like being put on hold for very long periods. But sometimes, your staff will have to put them on hold to verify their identity, find answers to their queries, or refer the call to a supervisor. One way to make sure callers do not feel abandoned while on hold is to use […]

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Microsoft 365 Apps admin center: Features you need to know

Migrating workflows to the cloud, securing all company devices and software, and ensuring 24/7 data access are gargantuan IT admin tasks, especially as companies adopt flexible working arrangements post-COVID-19. Fortunately for Microsoft 365 Apps users, the admin center offers features that empower IT personnel to be more efficient and effective in handling these crucial responsibilities. […]

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