Through the state-of-the-art Help Desk Support services from SunTel Technologies Inc., our clients can take advantage of our expertise and insider tips no matter the time or day. We help you troubleshoot issues with our advanced ticketing system either onsite, through email, or by phone. We also utilize professional services automation (PSA) and remote monitoring management (RMM), which are technical support service tools that enable us to remotely control your desktops.
SunTel Technologies technicians will handle all your IT support support needs, whether you want to upgrade, diagnose, or repair your computer hardware; configure, troubleshoot, and maintain business apps; or migrate user data between PCs. Our technicians even specialize in IT security, including eliminating all types of malware, to let your team focus on their tasks at hand instead of having to deal with frustrating technical glitches.
Our PSA and RMM software technology enables us to monitor the history of every IT support problems so we can recognize trends that will help offer long-term solutions to common issues. Through our advanced support portal, your team can rest easy knowing that our entire brigade of technicians will prioritize all problems, no matter the complexity or severity.
Your business productivity will also benefit from this low-cost technology because it removes the waiting time needed for a technician to personally come over to repair issues. You can count on us anytime, anyday and we can even help you improve and streamline your IT processes to help improve your bottom line.