We are a small business but have plans to grow big. How can you help us?
Yes, we have a solution for you too. You can go with the minimum phone lines required for your business and then add more lines later on when the business grows. One can also opt for scaling more lines during peak season and cancel them during the slow periods. This gives flexibility to your requirement and saving a lot more than you can expect.
I am confused about the kind of Internet connection needed for my phones to function perfectly.
One must understand that any voice call requires around 96 Kb/s of bandwidth upstream and downstream. A standard DSL internet connectivity is capable of handling 8 calls at a moment where as Fiber connectivity yields much better results without any packet loss. Packet loss while transmission causes “break up” in the voice. So, you must opt for any consistence and reliable connection with enough bandwidth that meets your organizations requirements. Our IT teammate will guide and assist you to finalize the option best suited for you.
What would happen to my existing local phone numbers?
You need not have to worry about them. All of your existing local phone numbers will be ported over to our technical system without any hassle. Your current Toll-Free number, if any, can also be transferred to our system. The best part of this technology is that you do not have to reprint any of your business stationeries or visiting cards. You can continue using your same old phone number integrated with new and latest technology. You just might to change the telephone sets which are compatible with our technology.
We tried this technology with other company few months back, but were not satisfied. How is your service different?
We are into this business since 2005 and have served numerous clients with varied levels of implementations. We do not try to push any service or product which is not required for your company. We would love to work with your IT department to ensure that your network and Internet connection are optimized for voice. In case of smaller business which lacks a dedicated IT staff, we can assist your company with network management.
What would happen in case of internet connection failure at our end?
As your business will be using our hosted PBX system, your customer calls will still be answered. In case of connection failure, your desk phones may not be operational but our system is capable of re-routing your calls to another device which could be another phone, your mobile or even voice mail. Data centers at our ends are well equipped with alternate power supply and have a backup line for internet too.
What makes SunTel Technologies Inc., a trustworthy company?
SunTel Technologies Inc. is a privately owned Canadian corporation operating since 2005. Our primary focus is providing Business telephone solutions to companies. We own all the hardware equipment and infrastructure used to provide the service. We have our own set up and expert team providing service to various parts of the country. We do not resell or re-label service from any third party. Our testimonials speak for our capability.
So, what is the next process? Is there any bond or contract to sign?
No, there are no bonds or contract to sign to receive our service. We provide quality service which is renewable every month. All the equipments will be your assets and you are free to leave our service any time. We try hard that you never have to take such action. The main motto of SunTel Technologies Inc. has always been clients satisfaction.